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RIASS Redbridge
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New Diagnosis

If your child or young person has recently received a new diagnosis, or if their school has told you they will be receiving SEN (Special Educational Needs) support, you can now book a Next Steps Meeting with us to get advice and support. 

This isn’t a brand-new service — RIASS has always supported families with information and advice across all areas of SEN — but we are now offering Next Step Meetings as a structured way to guide you through what happens next. 

What is a Next Step Meeting? 

A Next Step Meeting is a one-to-one session with a RIASS adviser. You can choose how you would like to meet:   

  • Face-to-face at our Engagement Hub
  • Over the phone   
  • In an online meeting (such as Teams)   
  • By email if that's easier for you 

You decide which way works best for you and your family. 

What will we talk about?   

In the meeting, we will: 

  • Help you understand the diagnosis and explain what services are available to support you 
  • Look at what SEN support is already in place at school 
  • Talk about Needs Assessments and Education, Health and Care (EHC) Plans 
  • Discuss school placement options, if needed 
  • Give advice on accessing health and social care services 

At the end of the meeting, we will create a clear plan together, based on your needs and priorities. We will also offer you a follow-up meeting about six weeks later, to check in and offer further support if needed.  And, as always, you can contact RIASS at any time — you don’t have to wait for the review.

Please remember:  

  • It is your choice as to whether you want to have a Next Steps Meeting — it’s completely voluntary.   
  • All advice and information from RIASS is free, confidential, and impartial — we are here to support you.   
  • Our aim is to empower you with the right information about your rights and the services available, so you can make the best decisions for your child or young person. 

If you would like to arrange a Next Step Meeting, please email us at riass@redbridge.gov.uk 

When you get in touch, just let us know that you would like to book a Next Step Meeting. 

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