RIASS (Redbridge Information, Advice and Support Service) We offer information, advice and support to Redbridge parents and children & young people with SEN 0-25 years of age.
Our primary aim is to empower you with the information, advice and support you need to achieve the best possible outcomes. We will listen to your concerns, gather information about your situation and determine what level of support we can provide to you and your family.
What is an Information, Advice and Support (IAS) service?
what is an information advice and
support service IAS services provide
information advice and support to
children and young people with special
educational needs or disabilities also
known as send and their parents the
information advice and support IAS
services provide can be about health
social care and education the service
will make sure you understand what
support and services you are entitled to
and how to access it
children and young people with send can
contact or visit their service
independently or through their parents
IAS services a statutory this means that
every local authority in the country has
to have one
this is because being able to have free
information advice and support is a
legal right for children and young
people with special educational needs
and/or disabilities and their parents
the service is free and confidential
meaning unless someone is worried about
your safety anything you say to someone
who works for the service will not be
shared with anyone outside the service
the service is impartial meaning they do
not take anyone's side they just stick
to the facts
IAS services must do certain things and
work in a certain way to meet strict
standards these are known as the minimum
standards these animations are about
these minimum standards and will help
you understand more about information
advice and support services what they do
why they do it and how you can complain
if they're not doing it
you
We are impartial, confidential and free.
We can help by providing information, advice and support on a range of issues including:
Telephone and email information, advice and support
Face to face meetings
Information about all aspects of SEND (Special Educational Needs and/or Disability)
Support preparing for meetings
Information around Education Health and Care Plans (EHCP) including requesting a plan, EHC Needs Assessments and Annual Reviews
Advice to prevent disagreements and major disputes
Support for appeals, mediation and preparing for tribunals
Local policy and practice including transition to adulthood, the law on SEN and disability, and information on health and social care
Transitions and preparing for adulthood
The Local Offer in Redbridge
Support from our service can take place via the telephone, email or at our offices. If support is needed at a school or Local Authority (LA) meeting we would need five working days' notice.
